Legal

Terms of Service

Effective Date: January 1, 2025 · NexoMind AI LLC

Important: These Terms of Service also serve as the binding Service Agreement between you and NexoMind AI LLC for all digital services purchased through this Website. A copy of this Agreement is presented and must be accepted before any payment is processed.

1. Acceptance of Terms

By accessing or using the Website https://getnexomind.com ("Website") or any services provided by NexoMind AI LLC ("Services"), you agree to be bound by these Terms of Service ("Terms"), along with any policies referenced herein (including the Privacy Policy). If you do not agree to these Terms, please do not access or use the Website.

2. Description of Services

NexoMind AI LLC provides artificial intelligence, automation and data analytics solutions for businesses. The Website may allow you to contact us, request demos, purchase digital solutions or software packages, and receive support. Our services include, but are not limited to: AI prompt tuning, text generation, brand creation, content ideation, resume optimization, logo concepts, email automation, website copy, chatbot setup, data dashboards, lead scoring systems, predictive analytics tools, and AI integration suites.

3. Eligibility

You must be at least 18 years of age and legally capable of entering binding contracts to use our services. By using this Website and purchasing any service, you represent that you meet these requirements. If you are acting on behalf of a business or organization, you represent that you have authority to bind that entity to these Terms.

4. User Responsibilities

You agree to use the Website and Services in compliance with all applicable laws and regulations. You will provide accurate, current and complete information when requested and refrain from any fraudulent or illegal activities. You will not collect or attempt to collect personal data of other users without authorization. You are solely responsible for all content and instructions you provide to the Company in connection with service delivery.

5. Payments and Billing

If you purchase any digital product, subscription or service from us, you agree to provide valid payment information and authorize us (or our payment processor, Stripe) to charge you for the Services. All fees are in U.S. dollars unless otherwise stated. Prices are clearly displayed at the time of purchase and may be subject to change for future transactions. We reserve the right to suspend or terminate your access if payment fails or is disputed fraudulently.

6. Refunds & Cancellation Policy

All digital service purchases are non-refundable once the service has been initiated or delivered. Because all services are custom, digital, and AI-powered in nature, we are unable to offer refunds after work has commenced. If a service cannot be delivered due to reasons solely attributable to NexoMind AI LLC, we will offer a credit or re-delivery at our discretion. For questions before purchasing, contact hi@getnexomind.com.

7. Delivery of Services

Digital service deliverables are provided electronically. Delivery timelines stated on the Website are estimates and may vary based on service complexity and client responsiveness. The Company is not responsible for delays caused by incomplete or late information provided by the client. Delivery is considered complete upon the Company's transmission of deliverables to the client's provided contact.

8. Intellectual Property

All content, trademarks, logos, icons, software, code, designs, graphics and other materials displayed on the Website are owned by or licensed to NexoMind AI LLC and are protected by U.S. and international intellectual property laws. You may not copy, reproduce, distribute, modify, create derivative works of or publicly display any Content without our prior written consent. Upon full payment, clients receive a non-exclusive license to use delivered materials for their stated business purpose. Proprietary frameworks, tools, and methodologies remain the sole property of NexoMind AI LLC.

9. Confidentiality

Both parties agree to keep confidential any non-public information disclosed during the service engagement. NexoMind AI LLC will not share your business data with third parties without consent, except as required by law or as necessary to deliver the purchased service (e.g., vetted subcontractors under confidentiality obligations).

10. Limitation of Liability

To the fullest extent permitted by law, NexoMind AI LLC shall not be liable for any indirect, incidental, special, consequential or punitive damages arising out of your use of the Website or Services, including but not limited to loss of profits, loss of data, or business interruption. Our total liability to you for any cause shall not exceed the amount you paid for the applicable Service.

11. Disclaimers

The Website and Services are provided "as is" and "as available" without warranties of any kind, express or implied. NexoMind AI LLC does not warrant that the Services will be uninterrupted, error-free, secure or fit for a particular purpose. AI-generated outputs are tools to assist your business — they do not constitute professional legal, financial, or medical advice.

12. Indemnification

You agree to indemnify, defend, and hold harmless NexoMind AI LLC and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from your use of the Services, violation of these Terms, or infringement of any third-party rights.

13. Acceptable Use Policy

You agree not to use our services or deliverables for any unlawful, deceptive, abusive, or fraudulent purpose, including but not limited to: spam, phishing, misinformation, harassment, or unauthorized data collection. NexoMind AI LLC reserves the right to refuse or terminate service for violations without refund.

14. Privacy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the data practices described in the Privacy Policy.

15. Third-Party Links and Services

Our Website may contain links to third-party websites or integrate with third-party services (such as Stripe for payments). We are not responsible for the content, privacy practices, or terms of those third parties. Use of third-party services is at your own risk.

16. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the state and federal courts located in Wyoming for any dispute arising out of or relating to these Terms.

17. Dispute Resolution

Before initiating formal legal proceedings, both parties agree to attempt to resolve any dispute informally by contacting the other party in writing with a description of the dispute. If resolution cannot be reached within 30 days, either party may pursue available legal remedies.

18. Changes to Terms

We may modify these Terms at any time by posting the revised Terms on this page with an updated "Effective Date." Your continued use of the Website after such changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and NexoMind AI LLC regarding the Services and supersede all prior communications, proposals, or agreements.

21. Contact Information

NexoMind AI LLC 30 N Gould St Ste R, Sheridan, WY 82801, USA Email: hi@getnexomind.com Phone: +1 (206) 796-8194 Website: https://getnexomind.com